Buiding and construction solutions

Appearance of physical facilities, equipment, personnel, and communication materials.
Ability to perform the promised service dependably and accurately.
Willingness to help customers and provide prompt service.
Possession of required skill and knowledge to perform service.
Politeness, respect, consideration and friendliness of contact personnel.
Trustworthiness, believability, honesty of the service provider.
Freedom from danger, risk, or doubt.
Approachable and easy of contact.
Listens to its customers and acknowledges their comments. Keeps customers informed. In a language which they can understand.
Making the effort to know customers and their needs.

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